By using our Services, you consent, where required, to the use and sharing of the information we collect and receive as described below.
When you interact with us through our Services, we may collect or receive the following types of information:
Information You Provide Directly. You may provide information directly to us in several different ways. For example, we collect the information you provide us when you:
This information may include your name and e-mail address, telephone number, address, photograph, credit card information and other information that may identify you (collectively, “Personal Information”).
Information We Collect Automatically. We also may receive and store certain information about you and your computer automatically. Automatically collected information may include:
We may use such information and pool it with other information to track, for example, the total number of visitors to our Services, the number of visitors to each page of our Services, and the domain names of our visitors’ Internet service providers. We also use Google Analytics to better understand user visits to and navigation of the site. We may, from time to time, share this information with certain third parties, as set forth below in the section titled “Sharing of Information.” However, it is important to note that no directly identifiable Personal Information is made available to or shared with third parties as part of this process other than as set forth below in the Sharing of Information section.
Location information. We may collect your location information (for example, by using the GPS on your mobile device) to provide certain functionality, if you choose to enable such services. Please note that if you choose to enable location features, other users of our Services may be able to see your location.
We use the information we collect and receive for the following general purposes:
SERA is not in the business of selling your Personal Information. We consider your Personal Information and your other information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your information with certain third-parties without further notice to you, as set forth below:(for our policy on sharing of your personal data for promotional and marketing purposes, please see the section entitled “Use of Personal Data for Direct Marketing Purposes”) :
As well as the purposes set out above, If you provide us with your personal information, we intend to use it for promotional or direct marketing purposes including sending you promotional materials and conducting direct marketing in relation to our products and services .However, we may not use your personal information for such purpose unless we have received your consent to our intended use.
Direct marketing communications may be sent to you through various channels, including by telephone, post, email, SMS, through mobile apps, online apps, social media platforms and other online means.
We will use the personal information supplied by you for direct marketing only in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (“Ordinance”). Our direct marketing materials may come in several forms, including but not limited to marketing mails, emails and text messages, the details of which are set out in the following sub-sections.
If you wish to withdraw your consent, please inform us by writing to the address in the section on “Contact Information” or sending us an email at [email protected]. Any such request should clearly state details of the personal data in respect of which the request is being made.
We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook, Pinterest, WeChat, LINE, etc., to show interest-based ads. We may convert your email address, telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms.
We may from time to time utilise Facebook Advertising, Facebook Pixel Re-Marketing, and communications. We do this to understand and deliver ads and make them more relevant to you. Cookies also enable us to learn whether someone who saw an ad on Facebook later visited our website. The ultimate control of the dissemination of information gathered through Facebook Advertising, Facebook Pixel Re-Marketing, and communications resides
To opt out of other ads, you must change your advertising preferences on those third-party platforms.
You can visit our Services without providing any Personal Information. If you choose not to provide any Personal Information, you may not be able to use certain Services.
Some or all of the cookies described below may be stored in your browser. To manage how cookies are used, you can refuse the use of certain cookies. Most browsers allow you to manage how cookies are set and used as you’re browsing, and to clear cookies and browsing data. You can manage in your browser (though browsers for mobile devices may not offer this visibility). For example, if you use Google Chrome as your browser, you can visit chrome://settings/cookies. Google Chrome’s settings allow you to delete existing cookies, allow or block all cookies, and set cookie preferences for websites. Google Chrome also has Incognito mode, which doesn’t store your Chrome history of visited sites or cookies on your device after you close all Incognito windows.
If we send you marketing emails about services that may interest you, each e-mail will contain instructions permitting you to “opt-out” of receiving future marketing or other communications.
Seraasia.Org does not knowingly collect or store Personal Information about children under the age of 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to instruct their children not to provide Personal Information on the Internet without their permission. If you have reason to believe that a child under the age of 13 has provided Personal Information to Seraasia.Org through our Services, please contact us and we will endeavor to delete that information from our databases.
SERA is based in Hong Kong, and, regardless of where you use our Services, the information collected as part of that use will be transferred to and maintained on servers located in Hong Kong. Please note that any information we obtain about you will be stored in accordance with Hong Kong privacy laws, regulations, and standards, which may not be equivalent to the laws in your country of residence. By using our Services, you consent to this collection, transfer, storage, and processing of information to and in Hong Kong.
Some of the functionality on our Services may be provided by third parties that are not affiliated with SERA. These entities may collect or receive certain information about your use of our Services, including through the use of
cookies, web beacons, and similar technologies. SERA is not responsible for the privacy practices of these entities. In addition, our Services may contain links to other websites not operated or controlled by SERA. These links do not imply that SERA endorses or has reviewed the third party websites. Any such websites are not under our control and we are not responsible for their privacy policies or practices. If you provide any Personal Information through any such third-party website, we recommend that you familiarize yourself with the privacy policies and practices of such third-party.
Our Services may allow you to enable or log in via various online services, including social networking services like Facebook, Instagram, and LinkedIn. Our Services also may enable you to access these Third-Party Services directly or indirectly through our Services. By directly integrating these Third-Party Services, we aim to make your online experiences richer and more personalized. When you add a Third-Party Service account to our Services or log into our Services using your Third-Party Service account, we may collect relevant information necessary to enable our Services to access that Third-Party Service and your data contained within that Third-Party Service. We also may share your information with the operator of that Third-Party Service to facilitate or enhance delivery of that Third-Party Service or other services to you.
You may also have the option of posting your activities on our Services and other content to Third-Party Services when you access content through our Services. For example, you may post to Facebook that you performed an activity on our Services. We also may publish user-generated contributions through Third-Party Services, such as by posting a user story on our Facebook Page or asking you to enable publishing your Instagram profile or feed on our Sites (including as part of your profile on our Sites) or Facebook Page. If either you or we choose to make any of your contributions available through a Third-Party Service or engage in other activities in connection with a Third-Party Service, your friends, followers, and subscribers on those Third-Party Services that you have enabled will be able to view those contributions and activities.
SERA takes steps to protect the information provided via our Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error-free. Please keep this in mind when disclosing any Personal Information or other information to SERA.Org via e-mail or the Internet.
We store your Personal Information for as long as necessary to perform our agreement with you and to meet our legitimate interests and legal obligations.
You may contact us at:
Email: [email protected]
Tel:(852) 2778 1000
Address: Level 36, PCCW Tower, 979 King’s Road, Quarry Bay, Hong Kong